Who do the back office functions of an enterprise resource planning system primarily communicate with?

The back office functions of an enterprise resource planning (ERP) system primarily communicate with managers because these functions typically deal with internal processes and data management. Managers rely on back office information to make informed decisions regarding operations, finance, inventory management, and human resources. This communication is vital for ensuring that the organization runs smoothly and efficiently. Back office functions, such as accounting and inventory management, collect, store, and process data that managers use to strategize and optimize performance.

In contrast, functions that directly interact with suppliers or customers, such as sales and customer service, tend to be categorized as front office operations. While investors may be interested in the overall performance indicators driven by the output of the back office's operations, the direct and primary communication is with managers who utilize that information for decision-making and organizational management.